This website is operated by the ShesDoll. On this site, the terms “we”, “our” and “our” refer to ShesDoll. ShesDoll offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and / or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Conditions of Sale and Use” , “Terms”), including additional terms, conditions and policies referred to herein and / or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including, but not limited to, users who browse the site, who are sellers, customers, merchants, and / or content contributors.
Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use the services, products, goods offered therein. If these General Conditions of Sale and Use are considered as an offer, acceptance is expressly limited to these General Conditions of Sale and Use.
All new features and tools that will be added to this store later will also be subject to these General Terms and Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and / or changes to our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.
CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.
Use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to laws relating to copyright).
You must not transmit worms, viruses or any other code of a destructive nature.
Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.
We reserve the right to deny access to services to any person at any time, for any reason whatsoever.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. Express written notice from us.
The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or not up to date. The content of this site is provided for informational purposes only and should not constitute your sole source of information for making decisions, without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.
This site may contain certain prior information. This prior information, by nature, is not up to date and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice and at any time.
We will not be liable to you or any other third party for any price change, suspension or interruption of the Service.
PRODUCTS OR SERVICES (if applicable)
Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.
We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that your computer screen will display colors accurately.
We reserve the right, but are not obligated to do so, to restrict sales of our products or services to any person, and in any geographic region or jurisdiction. We could exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any service or product offer presented on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or any other merchandise that you have obtained or purchased will meet your expectations, or that any errors in the service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting you at the email and / or billing address / phone number provided at the time the order has been placed. We reserve the right to limit or prohibit orders which, in our sole judgment, may appear to be from merchants, resellers or distributors.
You agree to provide current, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can push to complete your transactions and contact you as necessary.
We may provide you with access to third party tools over which we do not monitor, control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranty, representation or condition of any kind and without any endorsement. We will have no legal liability resulting from or related to the use of these optional third party tools.
If you use the optional tools offered on the site, you do so at your own risk and at your own discretion, and you should consult the terms on which such tools are offered by the relevant third-party provider(s).
We may also, in the future, offer new services and / or new features on our site (including new tools and resources). These new functionalities and these new services will also be subject to these General Conditions of Sale and Use.
THIRD PARTY LINKS
Certain content, products and services available through our Service may include material from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not obligated to review or evaluate the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other material accessible on or from these third-party sites.
We are not responsible for any harm or damages related to the purchase or use of any goods, services, resources, content, or any other transaction made in connection with these third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to these same third parties.
COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS
If, at our request, you submit specific content (for example, to participate in competitions), or if without request from us, you send creative ideas, suggestions, proposals, plans or other material, whether online, by email, by post, or otherwise (collectively, “comments”), you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute, to translate and otherwise use and in any media any comments you send to us. We are not and should not be required (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.
We may, but have no obligation to do so, monitor, edit, or remove content that we believe, in our sole discretion, to be illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these General Conditions of Sale and Use.
You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or property rights. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, nor will they contain any computer viruses or other malicious software that could in any way affect the operation of the Service. Or any other related website. You may not use a false e-mail address, pretend to be someone you are not, or try to mislead us and / or third parties as to the origin of your comments. You are fully responsible for all comments you post and their accuracy. We assume no responsibility and disclaim any liability for any comments you post or any other third party posts.
ERRORS, INACCURACIES AND OMISSIONS
From time to time there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, fees. Product shipment, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any related website is inaccurate. At any time and without notice (including after you have placed your order).
We are under no obligation to update, change or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law. No set date of update or refresh in the Service or on any related website should be taken into account in concluding that information in the Service or on any related website has been modified or updated.
In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce third parties to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, hurt, defame, slander, denigrate, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or could be used in such a way as to compromise the functionality or operation of the Service or any related, independent, or Internet website; (h) to collect or track the personal information of others; (I) to spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.
EXCLUSION OF GUARANTEES AND LIMITATION OF LIABILITY
We do not warrant or make any representations that your use of our Service will be uninterrupted, prompt, secure, or error free.
We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notifying you first.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated to the contrary by us) provided “as is” and “as available” for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or merchantability, fitness for a particular purpose, durability, title and freedom from infringement.
including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from use of the Service or any content (or product) posted, transmitted, or otherwise made available through of the Service, even if you have been warned of the possibility of their occurrence. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law. Even though you have been warned of the possibility of them occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law. Even if you have been warned of the possibility of them occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend and protect ShesDoll, our parent company, subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, with respect to any claim or request, including reasonable attorney’s fees, made by any third party as a result of or arising from your violation of these General Terms and Conditions of Sale and Use or the documents to which they refer, or of your violation of any law or the rights of a third party.
In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or unenforceable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation must not affect the validity and the applicability of all the other remaining provisions.
The obligations and responsibilities undertaken by the parties before the termination date will remain in effect after the termination of this agreement for all purposes.
These General Conditions of Sale and Use are effective unless and until terminated by either you or not. You can terminate these General Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If we believe, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notifying you. In advance and you will remain responsible for all monies owed until the date of termination (including this), and / or we may deny you access to our Services (or any part thereof).
Any failure on our part to exercise or enforce any right or any provision of these General Conditions of Sale and Use should not constitute a waiver of this right or provision.
These General Terms and Conditions of Sale and Use or any other policy or operating rule that we post on this site or in connection with the Service constitute the entire understanding and understanding between you and us and govern your use of the Service, and supersede all communications, proposals and all agreements, prior and contemporary, oral or written, between you and us (including, but not limited to any prior version of the General Conditions of Sale and Use).
Any ambiguity regarding the interpretation of these General Conditions of Sale and Use should not be interpreted to the detriment of the drafting party.
These General Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you, will be governed by and construed under applicable law.
CHANGES TO THE GENERAL CONDITIONS OF SALE AND USE
You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check if any changes have been made. Your continued use of or access to our site following the posting of any changes to these General Terms and Conditions of Sale and Use constitutes acceptance of those changes.
Questions regarding the General Conditions of Sale and Use should be sent to us at shesdoll[@]seaou.com
It is also possible to reach us by phone, mail via the contact details at the bottom of this page.
In the event of default on one of the deadlines, the consumer is informed that he has 6 days to rectify his situation in which case articles 23 and 25 of our general conditions apply.
AVAILABLE PAYMENT METHODS
- Debit Card
- Bank transfer
PAYMENT AND LATE PAYMENT
We retain absolute ownership of the goods sold until effective payment of the full price in principal and accessories. Failure to pay one or any of the deadlines may result in the claim of goods and the suspension of the sending of the order. If the product is in transit, it will then be forwarded to the head office of ShesDoll and made available to the customer until full payment of the goods and related transport, including additional transport costs related to the said default of payment of the client.
IMMEDIATE TRANSFER OF RISKS
The transfer of responsibility for the custody and conservation of goods sold to the customer is effective when they are delivered or handed over to the carrier responsible for transporting them.
PAYMENT IN PROGRESS
In the event of non-payment of one of the deadlines, the full amount of the order is then required to validate a shipment of the goods. The deadline is then automatically extended in 48 hours. After three failures, the installment payment is canceled. If the product is still in transit, it will then be redirected to the ShesDoll head office to be made available to the customer. The transport costs from the headquarters of ShesDoll to the address stipulated by the customer remain the responsibility of the latter within the limit of three hundred euros. Handling and storage costs of a lump sum of fifty euros are applicable.
It is up to the consumer or customer to check the good condition of his order upon receipt. In addition, it is stipulated that the consumer or customer has 24 hours upon receipt of the order to produce all necessary evidences. The time and day of delivery used is the one provided by the carriers as evidence of delivery. This article applies to all carriers commissioned by ShesDoll. Documents such as photos, videos must be sent to: shesdoll [@] seaou.com
REFUSAL OF PAYMENT OF THE ENTIRE ORDER
If the customer refuses for any reason full payment for his order, the sums paid are then considered as a deposit and will not be refunded. The customer is informed that he has a period of 30 days from the date of payment of the last installment, in which case the order is canceled and the deposit retained.
For items made to order, ShesDoll undertakes to deliver the goods within a maximum period of 180 days. In the event of late delivery, the company ShesDoll undertakes to agree to a new reasonable delivery deadline with regard to the situation as provided for in article L.216-1 to L.216- 3 of the Consumer Code.
REFUSAL OF DELIVERY
In case of refusal of delivery by the customer on a product made to order, the product (s) are then redirected to the head office of ShesDoll and made available to the customer for 30 days. The additional transport costs caused by the refusal of the first delivery are the responsibility of the customer.
Beyond this 30-day period which takes effect on the date the customer refuses delivery, the order is considered canceled, the deposit and goods are retained.
VERIFICATION OF ORDER BEFORE PRODUCTION
In order to guarantee full satisfaction to its customers, the company ShesDoll allows it to verify with ShesDoll the accuracy of its order, the options chosen before production. If necessary ShesDoll undertakes to modify the options at the customer’s request before going into production and subject to respecting the deadlines set out below. The customer agrees to be reachable within 72 hours via the information provided when ordering.
Otherwise, no verification will be made and the product will go into production. In case of error (s) of the customer when ordering, ShesDoll disclaims all liability.
In the event of an order cancellation, refunds are generally made within 48 hours of collection and may take up to seven days, except for SEPA direct debits.
Payments made via SEPA direct debit are refunded within eight weeks of collection.
BANK CHARGES IN CASE OF REFUND
In the case where the customer wishes to cancel its order, the bank charges, currency conversion fees remain at his charge, regardless of the payment method used. When we cancel an order, because we are unable to honor it, we take charge of the bank charges. The costs of currency conversions remain in all cases the responsibility of the customer.
PRICE REDUCTIONS, REBATES, DISCOUNTS, DISCOUNTS
Price reductions (discounts, discounts and rebates) are neither exchangeable nor refundable.
In the event of a dispute(s)
You are informed that as a consumer, you have the possibility of resorting to a free mediation procedure with a consumer mediator with a view to the amicable resolution of the dispute.
The consumer mediator can only examine the dispute when the consumer has tried to resolve it beforehand with the professional, by written complaint in accordance with the terms provided for this purpose in the contract.
You have the option of submitting a mediation request through the European Commission’s amicable dispute resolution online platform, which is the link below:
Questions about the Terms should be sent to us at firstname.lastname@example.org.